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PostPosted: Fri Feb 22, 2008 11:53 am 
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That can be easily repaired. If the tyre doesn't have a bubble anywhere or isn't burst it can be fixed.

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PostPosted: Fri Feb 22, 2008 3:53 pm 
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Oh my god.

I can't believe it it took almost 5 months for them to fix your car!!!!!!!

I give my dealer such a hard time compared to you!!! I didn't get the paint protection because they wanted $1,000 and it didn't seem to cover anything, guess it was a good decision!!

My car has been sprayed 3 times, the first time was when I picked it up from the dealer and there was a scratch on it. I made them put in writing that they would repair it at no cost to me. I originally demanded a whole new car but settled for this as I didn't want to wait.

It was booked in within 2 weeks to be fixed, and while they we're fixing it (they needed it for a week) I got a free courtesy Swift (it was pink) to drive around, all I had to pay for was the petrol I used.

When I picked it up I made a point of inspecting the whole car in proper lighting before I accepted it (yes my dealer probably hates me!)

The second spray was done after someone keyed both sides of the car when it was parked on the street. I had to pay $450 excess for my insurance to cover it.

Then, about 2 months later it was parked on the street outside work again, and someone reversed into it. How they did this is a mystery to me. The whole back door on the driver's side was pushed in and had to be fixed and re-sprayed, another $450 I had to pay and they didn't leave a note or anything.

I now pay for secure parking...

If I was to buy a new car and had the money, I would have them do a double coat of paint before I picked it up. This is a better alternative to paint protection. If you look at the paintwork on older cars, you'll notice it's much better than what they do now, it just gets a light spray over before they ship them and that's why they scratch back to the metal so easily.


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PostPosted: Fri Feb 22, 2008 3:53 pm 
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Woah sorry for the long post!!! :lol:
Guess I am passionate about my paint!!


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PostPosted: Fri Feb 22, 2008 5:07 pm 
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Kristen wrote:
If I was to buy a new car and had the money, I would have them do a double coat of paint before I picked it up. This is a better alternative to paint protection. If you look at the paintwork on older cars, you'll notice it's much better than what they do now, it just gets a light spray over before they ship them and that's why they scratch back to the metal so easily.


The cheaper option is to invest in some decent hard shell wax, and apply it regularly. ;)

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PostPosted: Fri Feb 22, 2008 8:11 pm 
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Hey guys! Got a lovely voice message from the dealership!

The lady reported to me that the tire is beyond repair! and they are picking up a used tire for the replacement at the cost of $60! and they are receiving the invoice to forward to me on monday morning,

She told me to have a lovely weekend :roll: and looks forward to hearing from me on monday :lol:

This was sure unexpected now wasn't it, She said that a brand new tire would be around $140.00 :D

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PostPosted: Fri Feb 22, 2008 9:11 pm 
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I would take 5-6 months to pay for it :twisted:

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PostPosted: Fri Feb 22, 2008 10:52 pm 
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Gomo wrote:
I can safely say I've had 2 dealership managers private message me asking what dealership is dealing with me but I have yet to disclose the name for obvious reasons..

Is it not Zupps as in your signature??? :lol: :lol: :lol:

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PostPosted: Fri Feb 22, 2008 11:40 pm 
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Gomo wrote:
Hey guys! Got a lovely voice message from the dealership!

The lady reported to me that the tire is beyond repair! and they are picking up a used tire for the replacement at the cost of $60! and they are receiving the invoice to forward to me on monday morning,

She told me to have a lovely weekend :roll: and looks forward to hearing from me on monday :lol:

This was sure unexpected now wasn't it, She said that a brand new tire would be around $140.00 :D


Why did you not just get it repaired before you gave the car back?

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PostPosted: Sat Feb 23, 2008 7:25 am 
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its not zupps, Didn't think of repairing it in the first place......

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PostPosted: Sat Feb 23, 2008 7:53 am 
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By process of elimination, and the fact Gomo took his car to Redcliffe - the dealer in question is probably Northstar, as they are the only Suzuki dealer on the peninsula.

Cheers,

Jason.


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PostPosted: Sat Feb 23, 2008 11:32 am 
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Gomo wrote:
Hey guys! Got a lovely voice message from the dealership!

The lady reported to me that the tire is beyond repair! and they are picking up a used tire for the replacement at the cost of $60! and they are receiving the invoice to forward to me on monday morning,

She told me to have a lovely weekend :roll: and looks forward to hearing from me on monday :lol:

This was sure unexpected now wasn't it, She said that a brand new tire would be around $140.00 :D


Tell them to shove the invoice up their arse. Its not your responsibility IMO.

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PostPosted: Sat Feb 23, 2008 5:35 pm 
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Gomo wrote:
Hey guys! Got a lovely voice message from the dealership!

The lady reported to me that the tire is beyond repair! and they are picking up a used tire for the replacement at the cost of $60! and they are receiving the invoice to forward to me on monday morning,


Gomo, these people are STILL taking you for a ride!

I'm going to send you for assertiveness training. A better candidate I could not think of!

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PostPosted: Mon Feb 25, 2008 6:40 am 
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todays the day :wink:

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PostPosted: Mon Feb 25, 2008 7:53 am 
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Tell me you're taking someone with you this time?? If not make sure you don't take any more of their rubbish.


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PostPosted: Mon Feb 25, 2008 8:35 am 
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Can someone with Legal expertise call Zupps head office and blast them?

This burns me up! :evil:

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PostPosted: Mon Feb 25, 2008 10:22 am 
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Gomo wrote:
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380 Wheel damage, peice of timber inside the wheel
Bloody hell Gomo that tyre is rubbish not much tread on it :shock: is it even legal to have been on that car :?: , would only cost $15 to repair it ( do not pay for another tyre ), Go get your paint protection done say you don't have money for tyre and that it was probably not legal for that tyre to be on the 380 anyway, don't pay these morons any money at all tell them to get @@####$$$% and never go to them again after this, better to travel to better dealer than to put up with these pricks taking advantage of the young :evil:

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PostPosted: Mon Feb 25, 2008 11:15 am 
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sport39s wrote:
Bloody hell Gomo that tyre is rubbish not much tread on it :shock: is it even legal to have been on that car :?:


That's what I was thinking too. Doesn't look like 3mm of tread to me on that so called tyre.


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PostPosted: Mon Feb 25, 2008 12:05 pm 
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Thanks all for the responses they are taken into account :) I haven't received a phone call yet nor willing to respond to it, the paint protection cannot be applied on the car until a month after I got it resprayed as the paint is curling,

Yep the tire looks pretty worn out, my friend who came with me when I got the 380 told me the tires needed to be pumped up! always good !

Just for the heads up on follow readers, this isn't Zupps :wink:

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PostPosted: Mon Feb 25, 2008 12:41 pm 
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Gomo wrote:
Thanks all for the responses they are taken into account :) I haven't received a phone call yet nor willing to respond to it, the paint protection cannot be applied on the car until a month after I got it resprayed as the paint is curling,

Yep the tire looks pretty worn out, my friend who came with me when I got the 380 told me the tires needed to be pumped up! always good !

Just for the heads up on follow readers, this isn't Zupps :wink:


Its not Zupps? :?

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PostPosted: Tue Feb 26, 2008 5:49 pm 
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Cool! I think they just forgot haha well I'll post back if they leave me anything.. :twisted:

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